Dear SWD, We have set up an auto-email program in Infor EAM BE 8.2 for any kind of activity such as add, update & delete has been performed on Asset or Work Order form. However, we are using MS Outlook & not the Lotus Notes. Please confirm from Infor whether it is possible to get auto Email functionality using Lotus notes.
Are you using D7I/Infor EAM or MP2?
I am using MP2 Professional which is the SQL 6.1 based version.
Infor has an add-on program for MP2 called MP2 Messenger that would allow you to create alerts to be sent to your email regardless of the email client or server.
I forgot to add, depending on when you are looking for email alerts, it can be set up through SQL Server.
The SQL hint was what I needed. I have been able - after many failures - to get the program to select the correct person and send an alarm to their email. The only thing is, it only works on emails outside of my facility. So, I am bouncing the mail through a server in another state and right back to us here.
Dear SDW, Lotus notes can be supported by EAM because it's the frontend and Backend is the SMTP Server. Just try to get the SMTP ID and login Details and we could guide you to solve the issue. Do connect with us on www.bwir.com